Transform HR services with Manulife as a People Services Test Lead focusing on AI solutions. This hybrid role emphasizes testing leadership and stakeholder collaboration. As a People Services Test Lead at Manulife, you will support the evolution of AI capabilities by documenting business requirements and leading testing activities.

Collaborate with stakeholders to drive improvements in HR processes and optimize user experiences. This individual contributor role requires solid analytical skills and effective communication for stakeholder engagement and testing oversight. Key Responsibilities:

- Document and clarify requirements for AI-enabled solutions
- Facilitate stakeholder workshops to identify needs and outcomes




- Develop test plans and validation criteria for new features
- Coordinate user acceptance and regression testing activities
- Analyze testing feedback and identify improvement opportunities Requirements:
- 3+ years in quality assurance or business analysis
- Proven experience with stakeholder management
- Robust communication and organizational skills
- Familiarity with testing and project management tools
- Ability to make insightful recommendations based on analysis Join Manulife in enhancing the employee experience through advanced AI-driven HR solutions.

📌 People Services Test Lead, Manulife (London)
🏢 Manulife
📍 London