Become a key part of Southlake Health as a Preferred Accommodation Representative in Newmarket, ON. This hybrid role focuses on excellent customer service and patient accommodation support.
The Preferred Accommodation
Representative is a crucial member of the patient care team at Southlake, dedicated to fulfilling patients’ accommodation requests. Candidates should have a background in sales or marketing, with at least two years of customer service experience.
Responsibilities include managing documentation, negotiating financial transactions, and fostering positive patient relationships. Key Responsibilities:
- Ensure patient accommodation requests are processed
- Communicate effectively about the accommodation program
- Maintain detailed records and documentation
- Negotiate financial transactions to meet patient needs
- Provide outstanding customer service at all times Requirements:
- Post-secondary education, marketing/sales preferred
- Minimum 2 years in a customer service role
- Background in hospital or healthcare facilities
- Robust communication and problem-solving skills
- Willingness to work required shifts and meet physical demands Embrace the opportunity to enhance patient experiences and streamline accommodation processes at Southlake Health in Newmarket.