PrincipalDeliveryManager GlobalSoftwareconsultancy Halifax(hybrid) AsaPrincipalDeliveryManager,youwillbeaccountableforleadingthedeliverycapabilityfortheSectorintheDigitalServicesbusinessunit,workingcloselywithdeliverymanagerstoensuresuccessfulandefficientdeliveryofmu Youwillempowerandsupportteamstoperformwell,learnandgrowinamannerthatisconsistentwithcompanyvalues.Youwillstrengthenandensuresuccessfuldeliveryacrossengagementsthatwillbenefitusinwinningnewbusinesswith Asthisisaseniormanagementrole,youwillalsobeexpectedtotakeonadditionalmanagementresponsibilitiesasrequired. YouWillBeResponsibleFor - Leading&championingateam;–youwilllead,motivateandempowerteamswithinyourcapabilitytocreateapositiveandcreativecultureforourpeopletoperformwell,learnandgrow:

- Putpeoplefirst&developothers;–You’llmanage,coachanddevelopasmallnumberofseniorstaff,withafocusonmanagingemployeeperformance - Ensureallteammembershavecleargoals,receiveregularfeedbackandhavetimelyandconstructiveappraisals.
- Haveaccountabilityforstaffingandon-boardingofnewteammembers.
- Actastheescalationpointforissuesrelatingtoanindividual,teamorproject.
- Buildandmaintainconstructiveandcollaborativerelationshipswiththeclient,othersuppliersandthird-partystakeholders.
- Providingdeliveryleadership-Understandcriticalsuccessfactorsandanticipateindustrytrendsfortheclientsandprojects(beyondthetraditionalmeasures:ontime,onbudgetandtoagreedscope)andensureeachworkstreamhasa - Deliveringcommerciallyviableservices–youwillberesponsibleforachievingorexceedingprofitabilitytargetsplusaccurateandtimelyforecastingandreportingofprojectvariables(revenue,staffing,workinprogress,debte - Nurturingourcustomerbase–Youwillunderstandindustrytrendsandanticipatecustomerneeds.Youwillmanagerelationshipswithourcustomersandlookingforopportunitiestoaddvaluetotheclient,increasingtheROIthatclients - UnderstandcurrentthinkingfromtheTechnology,ExperienceDesignandConsultingcapabilitiesanddrivealignmentaccordingly.
- Encourageinnovationintechnologyandprocessbothwithintheprojectandoutsidetheproject.




- Proactivelyassistwithrecruitmentactivitiestoenablestableorganisationalgrowth - Beingapointofescalation–Yourexpertisewillbeleveragedtohelprespondtocustomerneedswithprecisionandefficiency - InnovationandContinuousImprovement–youwillberesponsibleforleadingandimplementingprocessefficienciestothebenefitofourcustomers,encouraginginnovationintechnologyandprocess - YouwillalsosponsorinitiativeswithinyourcapabilityorwiderBU.UnderstandcurrentthinkingfromtheTechnology,ExperienceDesignandConsultingcapabilitiesanddrivealignmentaccordingly.
- Proactivelyassistwithrecruitmentactivitiestoenablestableorganisationalgrowth - Provideassuranceandgovernance–youwillensureappropriateprojectgovernancearrangementsandtechnicalqualitystandardsaredevelopedWorkwiththeassurancefunctiontoperform/supporthealthchecks,riskassessmentsanda - Comply,andensuresteammemberscomply,withallconfidentialityandnon-disclosurepoliciesandagreementsandensurethesecurityofinformation,atalltimes.Youwillensureappropriateprojectgovernancearrangementsandtech - Developingbusiness-SupportfuturegrowthbyworkingcloselywithRegionalSalesDirectors,AccountExecutives,CustomerSuccessManagers,assistingwhererequiredwiththesales/procurementcycletobestpositiontowinprofita - Beingarolemodel-You’llsupportyourcolleaguesandreconciletheneedsoftheindividualwiththeneedsoftheteamorWorkdaywhilstembodyingthevalues.You’llbethepersonpeoplelookupto–peopletrustyourdecisionsbecausethey - Puttingpeoplefirst&developingothers;–You’llmanage,coachanddevelopasmallnumberofstaff,withafocusonmanagingemployeeperformanceandassistingintheircareerdevelopment. Minimum(essential)Requirements - Minimumof10yearsofdemonstrablesuccessmanagingthedeliveryoftechnology-basedprojectsusingagilemethodology.




- Substantialexperienceinmanagingandleadingprojectteamsincludinglinemanagementresponsibility.
- Evidenceofdevelopingandmanagingsoundclient-supplierrelationshipsandgoodknowledgeofatleastoneindustryvertical(e.g.FinancialServices,HealthorGovernment).
- Broadtechnologyexperience,awarenessofcurrenttechnologytrendsandasolidunderstandingofcontemporarysoftwareengineeringpracticesandbehaviours.
- Evidenceoftakingresponsibilityforcontractandcommercialtermsonprojects.
- Experienceofadheringtorobustprojectgovernanceandtechnicalqualitystandards.
- Strongabilitytomakereasoneddecisionsunderpressuretakingabalancedviewofclientdemands,commercialinterestsandtheimpactontheteam.
- Provenabilitytomanage,motivateandempowerteamsandleadbyexample.
- Strongcommercialawarenessandsoundunderstandingofprojectdynamics,particularlyinamulti-supplierenvironment.
- Affable,credibleandcancommunicateeffectivelywithclientsandcolleagues,includingformalpresentations.
- Excellentinterpersonalskillsandstrongnegotiatingprowess.
- Excellentteamplayercapableofdeliveringresultsinlessthanperfectcircumstances.
- Haveanaturalwillingnesstoshareinformationfreely.
- Mature,firmbutnon-confrontationalstyle.
- Highlyflexible(includingawillingnesstoworkawayfromhomebase).
- Apositiveattitudetoovercomingthechallengesfacingourclients.
- Havethevisionanddrivetoexperimentanddeliver‘firsts’.
- Wearepassionateaboutdevelopingpeople–ademonstratedabilityinmanaging,coachinganddevelopingseniormembersofyourteamandwidercommunity. Desirable - Experienceofprojectdeliveryaimedatdigitaltransformation.
- Experienceofmanaginglarge-scaleagileprojectsinvolvingdistributedteamsinamulti-supplierenvironment.
- Experienceofuserresearch,analyticsanddesigndisciplinesandtheircontributiontotheeffectivedeliveryofdigitalservicesandplatforms.
- Evidenceofsecuringsignificantfollow-onbusinesswithanexistingclient.
- Evidenceofinnovatingorleadinginitiativestoimprovemanagementandleadershippracticeswithinanorganisation.
- Evidenceofthoughtleadershipinthepublicdomain.
- HoldsacurrentandrecognisedProjectorProgrammeManagementcertification.

📌 Principal Delivery Manager (Halifax Regional Municipality)
🏢 MPA Recruitment
📍 Halifax Regional Municipality