Customer Shared Services As a co-op/intern student at BMO, you will have the prospect to be heard, keep growing and make a difference. Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to participate in programs such as the Women in Technology Mentorship Program, BMO Social Squad student-led activities, BMO Academy corporate learning platform, and access to various Employee Resource Groups to further develop your network within BMO.

Note: Only students currently enrolled in an academic program and returning to their studies will be considered for Co-op/Internship opportunities. Student who recently graduated are invited to apply to our New Grad opportunities which are available at Provides support and service for the Investment and/or Fraud Operations function of BMO’s business stakeholders and customers. Executes and delivers on Investment and/or Fraud product and service processes ensuring adherence with financial and regulatory controls and operational guidelines.

Gathers and formats data into regular and ad-hoc reports, and dashboards. to respond to stakeholder requests in compliance with regulatory and risk controls. Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs). Analyzes data and information to provide insights and recommendations.

Communicates and collaborates with internal and external stakeholders to deliver on business objectives. Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity. Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes.





Supports the development of tools and delivery of training focused on delivering business results. As a full-time employee, we would require 3-5 years of experience, however as part of the BMO campus program, we are looking for motivated individuals with a robust desire to learn. Knowledge and understanding of the business unit’s key products and services, processes and controls – Valuable.

Knowledge of the risk and regulatory requirements of the business – Good. Customer service skills – Good. PC skills (MS Word, Excel, PowerPoint) – Good. Salaries for part-time roles will be pro-rated based on number of hours regularly worked.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Boldly

Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

Accommodations are available on request for candidates taking part in all aspects of the selection process. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. #

📌 Process Analyst, Winter 2027 (Co-op/Internship) - 4 Months (Toronto)
🏢 BMO
📍 Toronto