Tour Guide Coordinator – Premium Small-Group ExperiencesDepartment: OperationsType: Seasonal / Part-Time / Full-TimeAbout See Sight ToursSee Sight Tours started with one van and one simple belief:A great guide can transform a trip into a memory that lasts a lifetime.Quick forward. We now operate across North America and are expanding aggressively. We are known for small-group, personal, high-touch experiences that guests rave about.We don’t compete on low prices or mass tourism.We win because of our guides.As we grow, we are raising the bar even higher.That’s where you come in.The RoleWe’re looking for a Lead Tour Guide who sets the standard in their city.This is not just a guiding role.This is a leadership position.You will:Deliver exceptional, 5-star toursMentor and elevate other guidesProtect the guest experience at all costsOwn the quality bar in your marketIf you are calm under pressure, naturally authoritative, and take pride in high standards, you’ll thrive here.What a Lead Guide Means to UsA Lead Guide is someone:Guests mention by name in reviews.Who can handle traffic, weather, delays, and surprises without breaking rhythm.Who keeps tours tight, smooth, and on time.Who makes new guides better simply by being around them.A Lead Guide creates “effortless days” for guests.Even when the day isn’t effortless behind the scenes.What You’ll Be DoingDeliver Exceptional ToursLead small-group and private tours with confidence and warmthMaintain tight timing, clean routing,



and seamless transitionsAnticipate guest needs before they askOperate safely and professionally at all timesLead by ExampleModel premium hospitality standardsRaise the bar across the guiding teamProtect brand accuracy and inclusionsRepresent the company professionally in every interactionSupport onboarding and trainingConduct ride-alongs and provide feedbackHelp improve storytelling, pacing, and guest engagementShare best practices that elevate the teamSolve Problems in Real TimeHandle disruptions calmly and confidentlyTeam Administration & Field LeadershipOversee scheduling coordination and staffing coverageAct as the primary communication bridge between guides and OperationsManage day-to-day team support, accountability, and professionalismProactively identify and elevate operational risksEnsure alignment with company standards and expectationsNo excuses. No chaos. No blame-shifting.Who You AreYou are not just charismatic.You are:Calm under pressureHighly punctual and organizedNaturally confident but warmEmotionally intelligentProactive in guest careComfortable giving and receiving feedbackPassionate about your city and storytellingYou don’t need perfect conditions to perform well.You create great outcomes in imperfect situations.RequirementsValid driver’s license with clean driving recordStrong storytelling and communication skillsLeadership presenceWeekend, evening and peak-season availabilityFluent in English (additional languages are an asset)Strong problem-solving abilityWhy Join UsThis is not a “just run the tour” role.You will directly influence:The guest experienceThe performance of other guidesThe reputation of your city’s toursThe future leaders of the companyWhat we offer:Competitive hourly pay + tipsLeadership growth opportunitiesDirect impact on a rapid-scaling hospitality brandThe opportunity to showcase your city to travelers from around the worldIf you’re ready to lead from the front and raise the standard, we’d love to meet you.Apply with your resume and a short note explaining why you meet the Lead Guide standard.#J-18808-Ljbffr

📌 Tour Guide Coordinator (Toronto)
🏢 See Sight Tours
📍 Toronto