Production Support Lead – VNG Platform (Hybrid) (Montreal)

Production Support Lead – VNG Platform (Hybrid) (Montreal)

13 Sep
|
West Unified Communications Services (formerly known as InterCall Asia Pacific)
|
Montreal

13 Sep

West Unified Communications Services (formerly known as InterCall Asia Pacific)

Montreal

Intrado Life & Safety, Inc. in Saint-Laurent, Canada, is seeking a Lead, Technical Support to manage the production support process for the Viper Next Generation platform. You will coordinate between the Helpdesk and engineering teams to ensure production issues are identified, analyzed, and resolved effectively. The role requires solid incident management, cross-functional collaboration, and hands-on troubleshooting across software, Kubernetes, and telephony domains.

📌 Production Support Lead – VNG Platform (Hybrid) (Montreal)
🏢 West Unified Communications Services (formerly known as InterCall Asia Pacific)
📍 Montreal

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