Maximize quoting opportunities with Van-Kam Freightways Ltd. as a Rate Quote Follow-Up Specialist. Engage customers and drive business success through consistent follow-up and exceptional service.
As a key role at Van-Kam, you will connect with clients to track outstanding rate quotes and provide thorough follow-up. Your efforts will support effective collaboration with the Pricing and Sales teams, aimed at turning quotes into secure business. You should be organized and proactive in identifying potential sales opportunities while maintaining excellent customer relationships.
Key Responsibilities:
• Follow up on outstanding rate quotes professionally
• Connect with customers to gauge status and needs
• Collaborate with Sales and Pricing for customer support
• Identify sales opportunities and pass leads to Sales
• Maintain accurate records of customer interactions
Requirements:
• Experience in customer service or sales roles
• Knowledge of trucking and LTL transportation
• Understanding of freight pricing is a plus
• Robust communication skills in verbal and written formats
• Proficiency in Microsoft Office and internal systems
Bring your communication skills and organizational abilities to enhance Van-Kam's customer service.
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