Payment Operations Specialist (Contract)Location: Downtown Toronto, ON (Hybrid)Work Model: 4 Days Onsite / 1 Day RemoteContract Duration: 12 MonthsPay Rate: $28–$30/hourPosition OverviewWe are seeking a detail-oriented Payment Operations Specialist to support high-volume back-office banking operations in a rapid-paced financial services environment. This role is ideal for candidates with experience in payment processing, account transfers, KYC/compliance, and banking operations who thrive in a structured, deadline-driven setting. The successful candidate will execute transactions accurately and efficiently while ensuring compliance with internal controls, regulatory standards, and service-level expectations.Key ResponsibilitiesTransaction Processing & OperationsExecute financial transactions accurately and within established service level agreements (SLAs)Process payment operations including wire transfers, EFTs, and e-transfersValidate transaction information and perform adjustments within authorized limitsSupport account transfer processing and operational administration activitiesComplete assigned daily and weekly operational workloads with a high degree of accuracyRisk, Compliance & ControlsApply KYC, compliance, and operational risk procedures to all transactionsInvestigate non-standard or high-risk transactions and elevate appropriatelyEnsure adherence to internal operating procedures, regulatory requirements,



and AML frameworksMaintain confidentiality and exercise discretion when handling sensitive client and operational informationStakeholder SupportRespond to inquiries from internal partners and stakeholders in a timely, professional mannerBuild effective working relationships across operations, compliance, and business teamsEscalate operational issues promptly to facilitate resolutionProcess ImprovementIdentify opportunities to improve workflows and operational efficiencySupport process enhancement initiatives and share recommendationsContribute to knowledge-sharing and cross-training activities within the teamRequired Qualifications1–2 years of banking experience in a back-office or administrative operations role2+ years of payment operations experience (wires, EFTs, e-transfers)Experience with account transfersStrong understanding of KYC, AML, and compliance proceduresProficiency with Microsoft Office SuiteExperience using SharePoint and/or ConfluenceStrong attention to detail with the ability to manage multiple prioritiesNice-to-HavePrevious donation processing experienceExperience working in high-volume financial operations environmentsEEO StatementThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.#J-18808-Ljbffr

📌 Operations Officer - $28 - $30 An Hour (Winnipeg)
🏢 TEKsystems
📍 Winnipeg