Experienced Property Services & Housekeeping Specialist

Full-Time | Starting at $28.00 per hour

Mountain Life Concierge | Banff & Canmore, Alberta

Join Mountain Life Concierge

Mountain Life Concierge provides professional housekeeping, property management and concierge services for luxury vacation homes and private residences throughout Banff and Canmore.

As our company continues to grow, we're looking for an experienced, capable and highly motivated person to become an important part of our team.

While professional housekeeping is a major part of this position, this isn't just a cleaning role.

We're looking for someone who is happy to help wherever they're needed. One day may involve preparing vacation homes for arriving guests; another might include checking a property, delivering supplies, helping another team member, dealing with linens, identifying a maintenance issue or taking care of something unexpected for a client.

We want someone who thinks beyond their individual task list and asks:

“What needs to be done, and how can I help?”

We're not looking to hire simply to fill a position quickly. We're looking for the right person — someone experienced, dependable and proactive who takes genuine ownership of their work.

For the right person, there is opportunity to grow with Mountain Life Concierge and take on increased responsibility over time.

What We Offer

- Starting at $28.00 per hour, with compensation based on experience and responsibility
- Full-time position (part-time work is also available)
- Approximately 25–40 hours per week, depending on property schedules
- Consistent daytime work
- Most shifts between 09:00 and 4:00 PM
- Paid travel time between properties
- Mileage reimbursement
- All professional cleaning products, equipment and supplies provided
- Company uniform provided
- Organized scheduling and management support
- Variety — you'll work across vacation rentals, private residences and property services
- Opportunity for increased responsibility and career growth within the company

About the Role Housekeeping and preparing properties to an exceptional standard will be a significant part of your job, but we don't want you to think of yourself as “just a cleaner.”

You'll be part of the wider Mountain Life Concierge operation.

That means taking ownership, noticing what needs attention and being willing to step in wherever you can help.

If something doesn't look right, we want you to notice it.

If a property needs something, we want you to communicate it.

If another team member needs a hand and you're able to help, we expect you to help.

If you see a problem you can reasonably solve, we want you to use your initiative rather than assuming it's someone else's responsibility.





We value people who can think for themselves, solve problems

Responsibilities

Depending on the day, your responsibilities may include:

- Cleaning luxury vacation homes and private residences to an exceptional standard
- Preparing vacation rental properties for incoming guests
- Completing final property and presentation checks
- Making and presenting beds to professional hospitality standards
- Laundry and linen management
- Restocking guest amenities and household supplies
- Delivering supplies or items between properties when required
- Completing basic property checks
- Identifying and reporting maintenance issues or property damage
- Helping coordinate or provide access for maintenance when required
- Supporting other team members when properties require additional help
- Following property-specific checklists and company standards
- Managing your time effectively across multiple properties
- Communicating clearly with the management team
- Helping with other day-to-day property and operational tasks as required

Ultimately, we're looking for someone who understands that if you're part of the MountainLife Concierge team, you help the team get the job done.

What We're Looking For

Previous professional housekeeping or cleaning experience is required, but your attitude and ability to take ownership are equally important.

Experience in luxury hotels, vacation rentals, property management, hospitality or high-end residential housekeeping is particularly valuable.

We're looking for someone who is:

- Experienced and confident working independently
- A genuine self-starter
- Exceptionally detail-oriented
- Proactive and willing to take initiative
- Reliable and punctual
- Organized and efficient
- Comfortable solving problems
- Willing to help outside their immediate responsibilities when needed
- Able to see what needs doing without always having to be asked
- Trustworthy and respectful when working inside clients' homes
- Proud of producing consistently high-quality work
- Able to communicate clearly and professionally
- A genuine team player
- Interested in developing with a growing local company

We're probably not the right fit for someone who wants to arrive, complete only the tasks assigned to them and go home. We're looking for someone who wants to become part of the operation and contribute to the success of the wider team.

Requirements





Applicants must have

- Previous professional housekeeping or cleaning experience
- Valid Class 5 driver's licence
- Reliable vehicle
- Good spoken and written English
- Ability to work in both Banff and Canmore
- Ability to obtain an RCMP Criminal Record Check, reimbursed by Mountain Life Concierge after 3 months

Chance to Grow This position has the potential to become much more than a housekeeping role.

As Mountain Life Concierge grows, we want our strongest people to grow with us.

Someone who demonstrates exceptional standards, reliability, initiative, problem-solving ability and leadership could progressively take on responsibilities such as:

- Property inspections and quality control
- Training and supporting new team members
- Coordinating housekeeping operations
- Client and guest support
- Property management assistance
- Operational responsibilities

We're interested in finding someone who could become a key member of Mountain Life Concierge over the long term. Why Mountain Life Concierge?

We believe quality comes before rushing through properties.

Our reputation depends on consistently delivering beautifully presented homes and exceptional service to our clients and guests.

We provide our team with the equipment, products, systems and support needed to do their jobs properly. In return, we expect high standards, reliability, initiative and genuine pride in being part of the company.

If you're experienced, hardworking, enjoy variety, notice the things other people miss and naturally think “how can I help?”, we'd like to hear from you.

Apply

Please send your resume to [email protected].

A cover letter isn't required, but when applying, please tell us briefly about your previous experience and why you think you'd be a good fit for Mountain Life Concierge.

We appreciate everyone who applies. Only applicants selected for an interview will be contacted.

Pay: From $28.00 per hour

Expected hours: 25.0 – 40.0 per week

Application question(s)

- How many years of professional housekeeping or cleaning experience do you have?
- Do you have experience working in any of the following: hotels, vacation rentals, property management, or high-end private residences?
- Do you have a valid Class 5 driver's licence and reliable access to your own vehicle?
- This role involves more than cleaning. It can include property checks, restocking, deliveries, helping other team members, identifying maintenance issues and dealing with unexpected tasks. Are you comfortable taking initiative and helping wherever needed?
- Why are you interested in joining Mountain Life Concierge, and what are you looking for in your next position?

Work Location: In person

📌 Property Services & Housekeeping Specialist (Canmore)
🏢 Mountain Life Concierge
📍 Canmore