Elevate quality assurance with Fluke Labs as a skilled Quality Coordinator. Focus on customer service, escalate issues, and maintain the 17025 accredited quality management system. As a Quality Coordinator, you will manage customer service interactions and ensure compliance with quality standards.
Your role involves processing units in Oracle/CRM and reviewing customer purchase orders while assisting in quality audits. This position demands administrative skills and a commitment to excellence in service delivery. Key Responsibilities:
- Process units efficiently in Oracle/CRM systems
- Arrange transportation of customer equipment as needed
- Verify quality on returning items from labs
- Respond to customer inquiries via calls and emails
- Assist in QMS activities and audits Requirements:
- Canadian permanent resident or citizen required
- Minimum 3 years in customer service coordination
- Proficient in CRM, Word, Excel, and ERP systems
- Familiarity with 9001 & 17025 Quality standards
- Robust communication and organizational skills Bring your expertise in quality management and customer service to contribute to Fluke's mission in global technology advancement.