Toronto, ONFull timeJR What you'll doReporting to the AVP, Insurance and Environment, you will play a key role in supporting the organization's risk management and insurance program.Your work will help identify, assess, and mitigate risks while contributing to the overall protection of the business, its assets, brand and reputation.We are looking for a proactive, detail-oriented professional with strong analytical capabilities, exceptional relationship management skills, and a passion for continuous improvement.Operational:Develop/administer insurance and risk management programs and strategies as set out by senior managementConduct statistical analysis of loss information and identify trends for loss prevention with the objective of reducing operational and reputational risk across the organizationDevelop and maintain strong relationships and open communication with business unit leaders to promote awareness of risk management practices, procedures and cultureParticipate as key member of Product Compliance Committee to help facilitate key decisions with respect to product safety, quality, and liabilityFoster robust relationships with internal stakeholders, insurance brokers, carriers, third party claims adjusters,



and other key risk professionalsEvaluate services and negotiate contract renewal and compensation for insurance brokers, consultants, and third-party claims administrators (TPAs)Attend annual site visits to key facilities by insurers and support risk control efforts by gathering information and responding to any related recommendations for improvementProvide consultation on third party contracts and make recommendations specific to indemnity and insurance requirements, based on risk exposure and appetiteConduct all insurance related due diligence and reviews of acquisitions and new business initiativesManage and mentor all reporting positionsClaims:Oversee the claims intake and handling process for all business units and take lead on managing litigation claims and large first party property losses, while making key decisions on reporting and handling strategiesWork closely with insurers, third party claims adjusters, and defense counsel to appropriately evaluate and manage all insurance claim activity across the enterprise to protect CTC's brand and ensure compliance with all legal requirements and timelinesEngage with Merchandise teams to procure evidence and information as it relates to product liability claimsPrepare regular claim accounting reports and reconciliations to ensure adequate trust

📌 Manager, Risk & Insurance (Toronto)
🏢 Confidential
📍 Toronto