Calgary Headquarters, 4041 128 Ave SE, Calgary, Alberta, Canada Posted Friday, September 4, 2026 at 8:00 AM Full time, Permanent Travel across Canada and USA, up to two weeks per month Relationship Manager PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System(DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting.

What sets us apart is how we treat our customers - as partners, innovators and friends.

The Relationship

Manager is tasked with building and maintaining all aspects of the relationship with our larger groups and key accounts. This dynamic role will liaise with all management levels of our most valued clients and develop strategies internally to ensure a strong and continuous partnership. Knowing the pulse of the client is at the forefront of all activities, and it can provide decision insight to PBS management by maintaining an always current view of operations.

Customer retention, listening and organizational skills, and empathy for the client’s operational challenges are the driving factors for this challenging but rewarding position. Creating a mutually beneficial long-term business relationship is key to this role. Manage a portfolio of approximately 25 corporate clients with up to 150 rooftops.

The number of sites per group, users per site, PBS product usage level,



and lifecycle of the client will determine required RM interaction levels and actual capacity Proactively interact remotely with key contacts at least once per quarter and knowing the pulse is at the forefront of all activities Monitor status and maintain summary issues list affecting client, monitor Cornerstone calls and intuitively, proactively step in to help curb any challenges Oversee project management and activity coordination for multiple clients simultaneously Encourage dealer attendance at PBS events such as Dealer Conference, workshops, and ongoing online PBS education opportunities Post-secondary education, degree or diploma, or equivalent work experience Must hold a valid driver’s license and passport Solid computer knowledge Microsoft Office Suite including Word and Excel Dealership operations, software integration, business consulting, or project management experience given preference Ability to engage with executive level clients and dealership department operations staff Adaptability, personal initiative, and the ability to work independently are a must Professional Development – Continuous training, industry certifications, and clear pathways for career advancement Travel Opportunities - Travel to locations across Canada, the U.Comprehensive health benefits - Medical and dental coverage to support your well-being Paid Time Off – PTO to help you recharge and maintain work-life balance Employee recognition - Regular appreciation programs and performance-based incentives Competitive annual base salary Up to $4,800 per year in product certification bonuses Additional performance incentives Attractive employee referral bonuses Accommodation will be provided during the hiring process as required.

Calgary

Headquarters, 4041 128 Ave SE, Calgary, Alberta, Canada #

📌 Relationship Manager, Commercial (Calgary)
🏢 PBS Systems
📍 Calgary