Job Posting (Internal/External)

Relief Worker

Salary: $27.20 per hour

Hours: On call (up to 8-hour shifts: 8:30am-4:40pm M-F,)

Start date: Immediately

Bargaining unit position

ABOUT THE STOP

The Stop Community Food Centre is a leading-edge and nationally respected non‑profit organization that has been providing innovative programs and advocacy to address problems of hunger and inequality for over 40 years ( www.thestop.org). The Stop’s mission is to increase access to healthy food in a manner that maintains dignity, builds health and community and challenges inequality.

The Opportunity: The purpose of the Relief Worker position is to assist, on a casual basis with the operation of the Drop-in, Food Bank and other programs in the event of staff absence. This position works with a team of other Stop staff and program volunteers.

Responsibilities

- Work with drop‑in and/or food bank / kitchen staff / café / GFM/ administration/urban agriculture/community kitchens/ advocacy to fulfill required duties and aid in the smooth operation of daily programming while, providing a safe, inclusive and welcoming environment for participants.
- Assist in the maintenance of daily records, program logs, inventory checks, cleaning, organization, etc.
- Assist with food and space preparations for breakfast and lunch services (prepare coffee, any necessary food preparation, etc.)
- Assist staff with intake at food bank front desk, giving out numbers, filing and other administrative tasks




- Assist in receiving deliveries and ensuring items are stored in an appropriate manner
- Ensure programming reflects The Stop’s policies and procedures (e.g. Healthy Food Philosophy and respect policies)
- Assist with providing directions as needed to volunteer
- Assist staff with conflict resolution and crisis intervention as requested
- Support program participants by providing necessary referrals to community resources and assisting with questions and concerns as they arise.
- Provide polite and responsive customer service; ensure that service delivery is guided by the Stop’s policies and procedures (ie. Anti‑Discrimination/Anti‑Harassment) and reflects the mission, vision and values of the organization.
- Other duties as required while on shift

All Shifts:

Provide polite and responsive customer service; ensure that service delivery is guided by the Stop’s policies and procedures (ie. Anti‑Discrimination/Anti‑Harassment) and reflects the mission, vision and values of the organization.

Qualifications

- 1 year experience working or volunteering in a social service environment or equivalent experience
- Self‑motivated and able to work constructively as a member of a team.
- Excellent interpersonal, time management and communication skills.
- Knowledge of social services and community resources
- Experience with customer service and demonstrated ability to work within a diverse community.
- Ability to lift up to 50 pounds, work in a quick‑paced environment and be on your feet for several hours a day

📌 Relief Worker (Toronto)
🏢 The Stop
📍 Toronto