Drive customer satisfaction as a Remote Area After Sales Manager for Volkswagen Group Canada. Support dealers and enhance Parts and Service business through effective coaching and cutting-edge strategies.
Join Volkswagen Group Canada in this pivotal role supporting Atlantic-based dealers. As an Area After Sales Manager, you will leverage your experience in after-sales and leadership to evaluate dealer performances and develop business plans. Your customer-focused approach will help achieve higher satisfaction levels and grow market share for Parts and Service departments.
Key Responsibilities: • Consult with dealers to meet business plan goals • Guide dealers in marketing and loyalty strategies • Support customer satisfaction and escalated case resolutions • Spot check compliance with VW standards • Promote aftersales initiatives and parts sales participation
Requirements: • Bachelor’s degree in Commerce or Business preferred • 3+ years of after-sales experience • Strong analytical and communication skills • Experience in dealership service and parts operations • Proficiency in Microsoft tools and analytics
Contribute to dealer success and enhance customer experiences at Volkswagen Group Canada.
📌 Remote After Sales Manager at Volkswagen (Winnipeg)
🏢 Volkswagen Group Services
📍 Winnipeg
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