Lead a dynamic remote customer support team focused on exceptional service for healthcare facilities with Clipboard Health. This role allows for flexible hours, needing only 3-4 hours overlap with EST.

Clipboard

Health is seeking a motivated Customer Support Team Leader to enhance service delivery. With over 2 years of leadership experience required, you will coach your team to meet performance goals while handling customer escalations and driving process improvements effectively. This position promotes a strong focus on quality and productivity within your team. Key Responsibilities:

- Lead the team to meet performance quality and productivity goals
- Provide constructive feedback and growth plans for team members




- Handle escalated customer issues and resolve them promptly
- Monitor performance and implement solutions for improvement
- Suggest process enhancements for optimized workflows Requirements:
- 2+ years of leadership experience in team settings
- Proven customer-facing expertise with robust service focus
- Ability to work fully remote with flexible hours
- Excellent communication and coaching skills
- Steady internet connection and dedicated workspace needed Embrace your leadership skills to make a significant impact on client service within the healthcare industry.

📌 Remote Customer Support Team Leader (Moncton)
🏢 Online Jobs Philippines - Work at Home
📍 Moncton