WHO WE ARE

GreenShieldis a proudly Canadian, national non-profit health care and insuranceorganization, driven by our mission of Better Health for All.We believe health care is aright, not a privilege, and we are committed to improving health outcomes,advancing health equity, and building a future where every Canadian can reachtheir full health and well-being potential.

Throughour unique integrated payer-provider ("payvider") model, we offerinsurance, administer benefits, and pay claims as a ‘payer’ while offeringhealth care services such as mental health, pharmacy, telemedicine, and chronicdisease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excessearnings to directly support underserved communities. Through GreenShieldCares, we positively impacted the health and well-being of over one millionCanadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additionalthree million Canadians by 2030 – across mental health, essential medicines,and chronic disease management – through scalable initiatives that delivermeaningful change in pursuit of our mission of Better Health for All.

AtGreenShield, our culture is where purpose meets passion and performance. Our teams work as one to delivermeaningful, measurable impact for the people and communities we serve.

THEROLE IN A NUTSHELL

Base Salary: CAD $72,521.00 - 109,341.00

The Labour Relations & Health and Safety Consultant is a key member of the People and Culture team responsible for providing practical, timely, and consistent labour relations and occupational health and safety advice across the organization. Working closely with leaders, employees, union representatives, People and Culture colleagues, Legal, Facilities, and other stakeholders, the Consultant supports the administration of collective agreements, grievance management, workplace investigations, policy interpretation, health and safety programs, compliance activities, and initiatives that promote a respectful, safe, and productive workplace.

- Provide advice and guidance to leaders and employees on labour relations matters, including collective agreement interpretation, discipline, attendance, performance-related matters, accommodations, workplace changes, and employee relations issues.
- Support the grievance process by conducting research, preparing documentation, analyzing facts, identifying risks, and recommending resolution strategies in alignment with legislation, the collective agreement, and organizational policy.
- Participate in grievance meetings, labour-management discussions, workplace investigations, and issue-resolution meetings, ensuring matters are handled fairly, consistently, and in a timely manner.
- Build and maintain constructive working relationships with union representatives, leaders, employees, and internal partners to support open communication and positive labour relations.
- Assist with collective bargaining preparation by gathering data, reviewing trends, conducting research, drafting proposals, preparing briefing materials, and supporting implementation of negotiated changes.




- Act as a trusted advisor to business stakeholders by providing guidance and recommendations on projects, programs, and change initiatives, ensuring labour relations considerations, collective agreement obligations, and employee impacts are identified and addressed.
- Monitor labour relations trends, grievance themes, workplace issues, and legislative developments, and provide recommendations to improve practices, reduce risk, and support organizational effectiveness.
- Support the development, review, communication, and consistent application of labour relations, employee relations, and health and safety policies, procedures, standards, and tools.
- Deliver or support training and education for leaders and employees on collective agreement administration, respectful workplace practices, labour relations processes, health and safety responsibilities, and compliance requirements.
- Support occupational health and safety programs, including hazard identification, incident reporting, workplace inspections, corrective action follow-up, compliance tracking, and documentation management.
- Partner with Facilities, business leaders, and certified health and safety representatives to address workplace safety concerns and promote adoption of health and safety best practices.
- Maintain accurate records related to grievances, investigations, workplace changes, labour relations activity, health and safety matters, and compliance requirements.
- Prepare reports, dashboards, briefing notes, and recommendations using data and metrics to identify emerging issues, trends, risks, and opportunities for improvement.

WHO WE'RE LOOKING FOR

- Post-secondary degree or diploma in Labour Relations, Human Resources, Business Administration, Occupational Health and Safety or a related field.
- Minimum of 3 to 5 years of progressive experience in labour relations, employee relations, human resources, occupational health and safety, or a related advisory role.
- Working knowledge of labour relations legislation, employment standards, occupational health and safety legislation, human rights obligations, and collective agreement administration.
- Experience supporting grievance management, workplace investigations, policy interpretation, conflict resolution, and labour-management processes.
- Strong analytical skills with the ability to interpret data, identify trends, prepare reports, and make practical recommendations.
- Excellent communication, facilitation, consultation, and relationship-building skills, with the ability to work effectively with leaders, employees, union representatives, and cross-functional partners.
- Sound judgement, discretion, and professionalism when handling confidential, sensitive, and complex workplace matters.
Solid organizational skills with the ability to manage multiple priorities, meet deadlines, maintain accurate records, and
- follow through on commitments.




- Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Teams.
- Commitment to fairness, equity, inclusion, workplace wellness, and fostering a safe and respectful work environment.

NICE TO HAVE

- Certified Human Resources Professional designation, such as CHRP or CHRL.
- Labour Relations certification or specialized training in grievance handling, mediation, or workplace investigations.
- Occupational health and safety certification or related training.
- Experience working in a unionized environment.
- Experience supporting multi-site or national health and safety programs.
- Bilingualism in French and English.

THE CULTURE

We believe a career should be meaningful. Not just ameans to earn a living. Our culture is one where everyone's voice is heard andvalued. Because that’s what it takesto create better health for all. We dare to challenge the status quo. And we’redriven by people who have challenged theirs. We believe that yourworkplace should empower you to be the best version of yourself. That’s why we provide aplace where you can be inspired, challenged, and rewarded.

Where your growth means our growth.

Where your voice is heard and valued.

Where your work has purpose. And purpose matters.

We believe our people arecritical to our overall success. Inclusivity makes us a stronger, smarter andmore informed organization. Being intentionally inclusive of diversebackgrounds, perspectives and experiences will enhance our company culture topositively impact how we support our communities. A career at GreenShield isn’t just about personalachievements, it's about making adifference together.

Here’s to Better Health for All!

AFEW MORE DETAILS

Proficiency in English is requiredfor this position. As part of this role, you will be required to communicatewith colleagues or customers who use English as their primary language. By requiring English proficiency for thisposition, we aim to ensure that our employees can excel in their roles,collaborate, and communicate effectively, and contribute to the success of ourorganization.

GS supports diversity, equity andinclusion in our teams and communities, and we value the unique contributionsmade by all. Even if your experience doesn’t align perfectly to everyrequirement, we invite you to apply. We encourage applications fromall candidates and will accommodate needs under human rights legislationthroughout all stages of the recruitment and selection process. Please let usknow of any accommodation through Information received relating toaccommodation will be addressed confidentially.

Providing this information givesGS consent to use your personal information to assess your suitability forspecific positions, future opportunities or for your personnel file. Yourrésumé will be held in strict confidence and will be viewed only by theOrganization. Information may be stored outside of Canada and could be used foraggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

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📌 LABOUR RELATIONS & HEALTH AND SAFETY CONSULTANT - HYBRID (Windsor)
🏢 Green Shield Canada (GSC)
📍 Windsor