CPO-EA 15R - Employment and Assistance Worker - )

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Posting Title

CPO-EA 15R - Employment and Assistance Worker

Position Classification

Community Prog Off (EAW) R15

Union

GEU

Work Options

On-Site

Location

Kamloops, BC V2H 1B7 CA
Multiple Locations, BC CA (Primary)
Victoria, BC V9B 6X2 CA

Salary Range

$64,356.82 - $72,835.33, which includes a 1 Grid Market Adjustment*

Close Date

9/17/2026

Job Type

Regular Full Time

Temporary End Date

Ministry/Organization

BC Public Service -> Social Dev & Poverty Reduction

Ministry Branch / Division

Service Delivery Division

Job Summary

The Team
Employment and Assistance Workers (EAWs) are an essential part of the Service Delivery Division within the Ministry of Social Development and Poverty Reduction, responsible for providing income and disability supports and services to individuals across British Columbia. EAWs may provide assistance directly in-person through the Community Services Branch, or via phone and virtual channels through the Virtual Services Branch.
The Role
EAWs work within a busy client service environment, organizing their workload and setting priorities to meet performance targets. Skilled at gathering information, EAWs connect with people who may be in crisis to accurately assess eligibility for supports and services. EAWs must also maintain compassion, composure, and clarity during difficult conversations to effectively communicate impactful decisions to the people they serve.
Qualifications:
Education and Experience Requirements





- Secondary School graduation or equivalent (GED).
- One (1) or more years experience delivering a high standard of client service in a high volume, quick paced, rapidly changing environment (in-person, via virtual technologies or over the telephone).
- One (1) or more years experience working with various computer applications including MS Word, Excel and Outlook.
- Experience providing services to clients experiencing poverty, substance use, or mental health issues.

Preference may be given to applicants with:

- Experience in community-based or social service roles primarily supporting clients experiencing poverty, substance use, or mental-health issues (e.g., shelter work, outreach work, harm-reduction work).
- Must be willing and able to display resilience in the face of adversity and demonstrate empathy interacting with citizens.
- Must be willing and able to use de-escalation techniques to manage some situations.

For questions regarding this position, please

About this Position:
Employees of the BC Public Service must be located in BC at the time of employment.
This position requires full-time, in-person work at one of the physical locations listed: Victoria or Kamloops.
An eligibility list may be established for future permanent vacancies in Victoria and Kamloops only.
Positions will be offered based on location availability.
Please refer to MyHR for more information on Market Adjustments.
Enhanced Security Screening will be required.
For information about the role of an Employment and Assistance Worker please visit theEAW Careers Page .

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📌 CPO-EA 15R - Employment and Assistance Worker (Kamloops)
🏢 British Columbia Public Service Careers
📍 Kamloops