Become a Telecommunications Operator at IWK Health in Halifax, Nova Scotia. This part-time role focuses on efficiently handling voice communications in a healthcare environment.
Located within the Digital and Client Services department, this position reports to the Manager of Information Technology. Candidates should possess a High School Diploma and prior experience in customer service or a call center. You will learn to manage calls promptly while aligning with IWK Health's policies and values.
Key Responsibilities:
• Process incoming calls through voice communication systems
• Maintain professionalism according to IWK Health policy
• Collaborate with inter-professional team members
• Work adaptable shifts, including evenings, nights, and weekends
• Ensure high-quality customer service and communication
Requirements:
• High School Diploma or GED
• Customer service experience preferred
• Proficient in Microsoft Office
• Minimum typing speed of 40 wpm
• Attention to detail and organizational skills
Utilize your communication skills to enhance patient care at IWK Health as a Telecommunications Operator.
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📌 Telecommunications Operator at IWK Health (Halifax Regional Municipality)
🏢 Nova Scotia Health Authority
📍 Halifax Regional Municipality