Become a key player at LASIK MD, where your leadership can transform patient experiences in a full time role. This position emphasizes emotional intelligence and exceptional service in a medical setting.
As a Customer Service Supervisor at LASIK MD, enhance operational efficiency while guiding your team to deliver top-tier service. You'll manage patient flow, supervise staff, and ensure a welcoming environment for all clinic visitors. Your skills in problem-solving and communication will help maintain high patient satisfaction levels while fostering a collaborative workplace.
Key Responsibilities: • Ensure exceptional service and manage clinic traffic flow • Respond to patient inquiries and concerns in real-time • Lead and supervise staff,
adapting policies as needed • Resolve issues with emotional intelligence and innovative solutions • Maintain accurate patient records and support risk management
Requirements: • Excellent English communication skills • Experience in management or supervision • Proactive customer service expertise • Proficiency in Microsoft 365 and familiarity with EMR • Willingness to travel for training to other clinics
Your leadership can significantly enhance patient satisfaction and operational success at LASIK MD. #J-18808-Ljbffr
📌 Customer Service Supervisor at LASIK MD (Winnipeg)
🏢 Vision Group
📍 Winnipeg
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