Join our hybrid team in Toronto as a Bilingual Test Analyst specializing in AWS and Amazon Connect. This role involves thorough testing of cloud-based contact center solutions in both French and English.
We are seeking a Bilingual Test Analyst with extensive hands-on experience in AWS and Amazon Connect. This technician role supports the quality assurance efforts for cloud-centric contact center solutions. Candidates must demonstrate proficiency in testing processes, from developing test plans to documenting defects while operating onsite 3 to 4 days weekly.
Key Responsibilities:
• Develop and execute test plans and cases for AWS solutions • Conduct functional and user acceptance testing for Amazon Connect • Validate customer interactions in both French and English • Test integrations with AWS services including Lambda and S3 • Document defects and collaborate with developers for resolution
Requirements: • Robust experience with Amazon Connect and AWS • Fluent in French and English, both written and spoken • Proven expertise in API testing and QA methodologies • Ability to troubleshoot using CloudWatch • Must work onsite in Toronto 3 to 4 days per week
Enhance your testing skills and contribute to impactful solutions in our hybrid setup. #J-18808-Ljbffr