Location: Airport road and 407, Office-Based , Monday to Friday, 8 AM - 5 PM

Job Overview: As a Logistics Coordinator - Ocean And Air, you will be instrumental in managing ocean and Air shipments for both import and export processes. This role demands exact coordination with transportation companies for shipment delivery and pick-up, meticulous tracking of shipments to their final destinations, and ensuring optimal methods are used for shipping.

Key Responsibilities:

• Minimum 5 years as Logistics coordinator in Freight forwarding / Freight Brokerage in Canada.
• Handle ocean shipments for both import and export, ensuring the timely and cost-effective delivery of goods.
• Arrange and plan shipment delivery/pick-up with transportation companies; track and trace shipments until final delivery.
• Verify the accuracy of all freight documentation and booking information prior to shipment execution, ensuring compliance with the approval process.
• Prepare essential import/export documentation, including House Bill of Lading (HBL), Master Bill of Lading (MBL), and Air Waybills.
• Communicate with global offices/agents to ensure proper documentation and compliance for shipments.
• Collaborate with customs brokers for customs release and compliance with other government agencies as required.
• Negotiate with carriers to secure optimal freight rates and maintain effective service relationships.
  
  
  
  
• Manage documentation to meet customer and insurance requirements, adhering to international regulations and fiscal policies.
• Deliver exceptional client service and maintain robust business relationships with clients and carriers.
• Handle all client and partner communications promptly and professionally.
• Resolve operational issues and customer complaints, implementing measures to reduce recurrence.
• Audit supplier invoices and reconcile payments/remittances.
• Responsible for accurate billing of shipments, ensuring all service charges are included and billed as per the quotations.
• Perform other duties as may be necessary to support the logistics team.

Required Skills and Experience:

• Minimum 3 years of experience in freight forwarding, specifically handling import shipments.
• Fluent in Mandarin
• Strong ability to negotiate and maintain professional relationships.
• Excellent communication and organizational skills, with an emphasis on timely and accurate documentation.
• Proficiency in managing multiple tasks and resolving issues promptly.
• Commitment to providing high-quality client service and maintaining effective communication with all stakeholders.

This position requires physical presence in the office with a standard work schedule of Monday to Friday, from 8 AM to 5 PM, ensuring dedicated handling of our logistics operations.