Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being cutting-edge and wholly inclusive.

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People page to learn more about Tapestry’s commitment to equity, inclusion, and diversity.

The Sales

Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling,



and team collaboration to drive brand loyalty and revenue.

Drive sales through cross‑selling, upselling, and tailored recommendations. Utilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases. Develop and execute personal sales plans; Source new customers, maintain relationships, and follow up to close sales.

Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs. Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures. Process transactions efficiently (purchases, returns, exchanges, online pickups). encourage team performance.

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