Maintain lasting, personal business relationships with clients to promote services Analyze the files of struggling clients and meet with practitioners to establish a turnaround or collections strategy Determine a course of action and negotiate terms Manage accounts by serving as the link between clients and the organization Ensure clients have the products and services they need, are using them correctly, and are satisfied with them Identify and analyze member/client needs and recommend strategies and solutions to achieve objectives Prepare integrated service offers that balance member/client satisfaction, profitability and risk Negotiate terms Drive results by helping the unit achieve sales and business development objectives Represent and negotiate on behalf of Desjardins and enter the organization into agreements in accordance with current processes, standards and directives Advise and serve as specialist to clients Establish and negotiate product and service terms Requirements





Bachelor's degree in a related field A minimum of six years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is required Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients Action oriented Communicates effectively Customer Focus Differences Drive results Interpersonal Savvy Nimble learning Core Competencies

Demonstrates robust client relationship management and negotiation skills, with a focus on achieving sales and business development objectives. Proficient in analyzing client needs and recommending effective strategies to enhance satisfaction and profitability. Highest-signal resume keywords

Client Relationship Management Negotiation Skills Sales and Business Development Bilingual in French and English Customer Focus Hard Skills

Bachelor's Degree Relevant Experience Analysis of Client Needs Integrated Service Offers Turnaround Strategy Soft Skills

Effective Communication Interpersonal Savvy Action Oriented Nimble Learning Drive Results

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📌 Account Manager (Winnipeg)
🏢 Jobtailor
📍 Winnipeg