Join the team at the City of Waterloo as a Revenue Clerk, focusing on exceptional customer service. This full-time position entails managing inquiries and processing various transactions for residents. In this role, you will be pivotal in assisting customers regarding taxes, utility bills, and other revenue inquiries under the guidance of the Supervisor, Revenue.

Your responsibilities will include processing payments, addressing email inquiries, and providing administrative support to ensure smooth operations within the Revenue section. Your strong dedication to service will help create a positive impact in the community. Key Responsibilities:

- Respond to customer inquiries effectively
- Process payments of taxes and utilities
- Maintain organization in Revenue email communications
- Assist with ownership changes and address updates
- Support cash handling and transaction balancing

Requirements:

- Minimum two years of experience in a similar workplace
- Post-secondary education in Business Administration
- Data entry and computer proficiency required
- Excellent problem-solving skills
- Commitment to inclusivity and quality service

Utilize your skills to support the City of Waterloo's commitment to community service.

📌 Revenue Clerk with Customer Service Focus (Ontario)
🏢 The City of Waterloo
📍 Ontario