Become a leader at BCAA as an Assistant Manager for the Road Assist Fleet team in Burnaby. Oversee Fleet Technicians and ensure exceptional roadside assistance for our members.
This regular full-time role focuses on team management, safety, and customer experience. You will coach Fleet Technicians while promoting a culture of safety and accountability. Robust communication skills and a passion for the automotive industry are essential for this position.
Key Responsibilities: • Recruit and train Fleet Technicians for optimal performance • Promote a 'Safety First' culture through regular roadside visits • Manage the operational KPIs for Fleet Drivers • Foster teamwork and engagement within the fleet • Ensure high customer satisfaction through consistent execution
Requirements: • Minimum 3 years of automotive industry experience • Prior supervisory experience in a related role • Red Seal certification in Automotive Mechanical repair • Proficient in MS Office and comfortable with technology • Valid Class 5 BC Driver License
Lead and inspire a team while ensuring excellent roadside assistance in your new role at BCAA.