Conducts support, maintenance, prototyping and configuration of a complex Oracle Siebel Solution
Hands-on configuration and troubleshooting of issues of Siebel implementation and its integration with subsidiary systems such as PEP, ONE-KEY, ERDMS, Oracle Service Cloud, GIS (ArcGIS) in Development and Production environments
Development and configuration of integration of Siebel with other ministry applications using web services or other mechanisms
Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues
Documenting processes and technical designs and updating build books
Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy
Engaging with LRC and program staff to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process
Design and develop prototypes and proof of concepts
Document build books, working with LRC staff on actual implementation document performance measures of the new environments
Knowledge and experience to evaluate fit/gap analysis between high-level requirements and Oracle Siebel Public Sector capabilities
Research Oracle tools and techniques to inform / recommend improved design,
functionality and/or performance
Develop unit testing scripts to confirm successful installation/configuration
Developing prototype integration framework to ensure the successful implementation using Open UI scripting, EAI, EIM, ETL web services and REST service
Develop build books, working with LRC staff on actual implementation; documenting performance measures of current environments
Plan and develop data migration and/or integration (ETL or web services) from other ministry solutions to the Siebel solution
Ensure compliance with I⁢ and Communication standards and directives, (e.g. AODA, digital design principles and web style guides)
Ensure designs are re-sizable / scalable for multiple screen platforms
Recommend development and support technologies that provide more efficient code management
Develop testing scripts to ensure integrity during change
Define diagnostic methods to help incident management
Engage with LRC staff to troubleshoot problems in DR/RR migration and LOV migration
Must haves
Siebel Public Sector 8.x (10+ years) with 2+ year experience with Oracle Siebel 20.0 and above