The Fashion and Giftware Associate reports to the Floor Manager and provides customers with a welcoming and personalized shopping experience. This position assists customers with fashion and giftware selections, maintains attractive product displays, and supports the daily operation of the department.

Duties and Responsibilities

Greet customers and create a welcoming and positive shopping environment

Provide attentive customer service by answering questions, identifying customer needs, and recommending suitable products

Assist customers with clothing selections, sizing, coordinating outfits, accessories, and gift ideas

Monitor fitting rooms, return unwanted merchandise to the sales floor, and ensure fitting rooms remain clean and organized

Maximize sales opportunities through product recommendations and awareness of promotions and the customer rewards program

Maintain current knowledge of fashion products, seasonal trends, new arrivals, promotions, and store programs

Receive, unpack, inspect, price, and prepare fashion and giftware products for the sales floor

Steam, fold, hang, and organize clothing according to store standards

Replenish merchandise and ensure products are properly sized, priced, tagged, and displayed

Merchandise clothing racks, tables, shelves, mannequins, and feature displays to create an appealing and organized department

Update mannequin outfits and displays to reflect seasonal trends, promotions, and available inventory

Maintain a clean and organized sales floor, fitting-room, display, and stockroom areas





Assist with inventory counts, product transfers, markdowns, price changes, and identifying low-stock items

Take customers' selected fashion items to the front cash and direct customers to the checkout area to complete their purchases.

Handle products carefully and report damaged, missing, or incorrectly priced merchandise.

Remain attentive to potential theft, suspicious activity, and other loss-prevention concerns, and report concerns to a manager

Complete assigned opening and closing procedures

Support other store departments during busy periods as required

Follow all company policies, procedures, health and safety requirements, and customer service standards

Perform other related duties as assigned

Qualifications

Previous retail experience, preferably in fashion, giftware, or a boutique-style environment.

Strong customer service and communication skills

An interest in fashion, styling, merchandising, and current trends

Confident when assisting customers with product selection and purchasing decisions

Solid organizational skills and attention to detail

Ability to work independently and collaboratively as part of a team

Ability to manage multiple priorities in a fast-paced retail environment

Comfortable using a point-of-sale system and handling customer transactions

Availability to work a flexible schedule, including weekends, evenings, and holidays as required

Ability to stand and walk for extended periods and safely lift, carry, and move merchandise as required

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📌 Fashion and Giftware Associate (Winnipeg)
🏢 Push Operations
📍 Winnipeg