13 Sep
|
Synectics
|
Toronto
The Role
We are seeking a hands-on, technically skilled Senior Field Technician specializing in low-voltage security systems and door integration. The successful candidate will be comfortable working independently in the field, troubleshooting complex technical issues, and maintaining a high standard of professionalism with customers, property managers, and team members.
Key Responsibilities
Door Operators, Maglocks & Electronic Locking - Primary Focus
- Install, service, and troubleshoot automatic door operators, maglocks, electric strikes, and exit devices.
- Integrate door systems with alarm and access control systems.
- Diagnose issues involving door automation, locking hardware, and low-voltage controls.
- Perform minor mechanical adjustments, including lock alignment, door adjustments, and hardware tuning.
Alarm Systems
- Install, program, service, and troubleshoot intrusion and fire alarm monitoring systems.
- Diagnose and resolve communication faults and device issues.
- Perform system testing, commissioning, and customer demonstrations.
- Ensure systems are fully operational and ready for monitoring.
Maglock & Life Safety Integration
- Install and troubleshoot maglock systems and associated release devices.
- Integrate electrically locked doors with fire alarm and emergency egress systems.
- Coordinate with electricians, fire alarm contractors, and other trades when required.
- Participate in inspections with municipalities, engineers, and fire alarm technicians.
- Verify proper door release during fire alarm activation and power loss.
Cabling & Installation
- Run,
terminate, and test low-voltage cabling.
- Install EMT conduit and other raceway systems where required.
- Maintain clean, organized, and professional installation standards.
- Properly label, secure, and route cables.
Documentation & Service Reporting
- Complete service reports, deficiency reports, and installation documentation.
- Record completed work, parts used, and required follow-up.
- Assist with project closeout documentation and final testing records.
What We're Looking For
- Strong hands-on experience with door operators, maglocks, electronic locking systems, and alarm systems.
- Ability to independently diagnose and resolve field issues.
- Experience working on active residential and commercial sites.
- Strong communication and customer-service skills.
- Working knowledge of the Ontario Building Code (OBC) and AODA accessibility requirements.
- Understanding of egress and life-safety requirements for electrically locked doors.
- Knowledge of fail-safe and fail-secure locking applications.
- Familiarity with maglock release requirements, REX devices, and push-to-exit buttons.
- Familiarity with applicable ULC standards, including ULC-S561.
- Understanding of monitored alarm system requirements and verification procedures.
- Experience with low-voltage cabling, conduit, and field installations.
- Basic understanding of door hardware and mechanical functions.
- Ability to recognize mechanical issues outside the scope of work and escalate appropriately.
- Strong troubleshooting skills and attention to detail.
Nice-to-Have Experience
Access Control
- Experience with card readers, controllers, I/O modules, REX devices, and door contacts.
- Familiarity with platforms such as Keyscan, ICT Protege, CDVI, Cansec, or Kantech.
CCTV & Video Surveillance
- Experience installing and servicing IP or analog camera systems.
- Familiarity with NVRs, DVRs, remote viewing, recording configurations, and video playback.
Networking
- Basic understanding of IP addressing, switches, routers, and PoE.
- Ability to connect and troubleshoot security devices on customer networks.
- Experience with structured cabling and patch panels.
Why Join Us?
- Join a growing company where initiative, ownership, and strong performance are recognized and rewarded.
- Work with a supportive and values-driven leadership team focused on employee development.
- Build your career with a stable and expanding company serving a strong GTA condominium client base.
- Work in a technology-focused workplace that embraces modern tools and AI to improve efficiency and productivity.
- Opportunity to take on meaningful technical responsibilities and grow with the organization.
📌 Security Systems Estimator (Toronto)
🏢 Synectics
📍 Toronto