Elevate your career in logistics with Bison Transport as a Customer Service Assistant. This role focuses on coordinating freight movement while ensuring exceptional customer service during shipping processes.

As a Customer Service Assistant, you will be responsible for the day-to-day operations involving freight coordination in your designated region. Your routine customer interactions will require you to manage orders, update clients on shipment statuses, and build relationships with shippers. Familiarity with industry terminology and North American geography is essential for success in this role.

Key Responsibilities:



• Enter and confirm orders for the assigned region • Update customers on shipment statuses as needed • Secure and update shipping and delivery appointments • Build relationships with shippers and consignees • Handle customer inquiries efficiently from the service queue

Requirements: • Experience in transportation or logistics is preferred • Robust analytical and critical thinking skills needed • Excellent communication and time-management abilities • High attention to detail for data integrity • Adaptability to changing situations and deadlines

Drive excellence in customer service and freight coordination as a key member of Bison Transport. #J-18808-Ljbffr

📌 Customer Service Assistant at Bison Transport (Winnipeg)
🏢 Bison Transport
📍 Winnipeg