As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities. Don’t just take our word for it – we’ve been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces for Women, Best Workplaces with Most Trusted Executive Teams, among others. As a Senior Business Analyst within our Global Applications Team, you’ll play a pivotal role in supporting and evolving a portfolio of internally developed applications used by various Colliers service lines globally.

This position requires a strong understanding of Agile methodology, including the ability to work effectively within backlog refinement, sprint planning, testing, and release cycles. A core expectation of the role is to quickly learn complex business processes and systems, work closely with business stakeholders and technical teams, triage and analyze production issues, write transparent and testable requirements, and help drive high-quality delivery across multiple concurrent initiatives. This is an opportunity to leverage your expertise to help us lead our industry into the future.

Gather and prioritize business needs, create clear and testable user stories, and manage requirements through backlog refinement, sprint planning, testing, and release cycles. Review, triage, and investigate support tickets and user-reported defects, coordinating resolution with business users, developers, QA, and DevOps teams. Facilitate discovery sessions, requirements workshops, defect triage discussions,



backlog reviews, and sprint planning while supporting product roadmap updates.

Coordinate UAT plans and activities, prepare release notes, address post-implementation issues, and contribute to change management, end-user training, KPI measurement, and user adoption. Bachelor’s degree in Information Technology, Business Administration, Computer Science, or a related field. ~8 to 10 or more years of experience in business analysis, ideally supporting complex applications and multiple concurrent initiatives. ~ Strong cross-functional communication skills and the ability to work independently with business and technical stakeholders; Strong understanding of Agile methodology, requirements gathering, user stories, backlog refinement, sprint planning, testing, UAT, and release cycles. ~ A self-starter and fast learner with the ability to troubleshoot, recommend process improvements, take ownership, and present complex information clearly. ~ Commercial Real Estate experience / background is preferred Pursuant to local law, Colliers is disclosing the following information:



The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all national locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact. Advance your career and achieve your goals with industry-leading training and development programs. Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.

Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community.

Global network: Join a global team of 24,000 professionals across 70 countries, where you’ll expand your network and learn from experts in a dynamic international community. Applicants must be currently authorized to work in Canada on a full-time basis. Colliers is an equal opportunity employer and values diversity in its workforce.

Colliers encourages applications from all qualified individuals and will accommodate applicants’ disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at careers@colliers.

📌 Senior Business Analyst (Toronto)
🏢 Colliers International
📍 Toronto