Senior Business Integration Manager (Operations) Who We Are Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth. Our mission is to make layovers simpler and more efficient for crew members—and we bring that to life through deep industry expertise and a practical, results-driven approach.

Today, API’s platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide.

Our Global

Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time. At API, we’re building a culture rooted in succeeding and thriving together. It’s a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters. If you’re looking to grow your career in a company that values steady progress, real impact, and long-term development, we’d like to meet you!

Position Overview: We'relooking for a Business Integration Manager to be a key player in bringing new clients onto our platform andensuring the continued success of our existing partnerships. In this role,you'llbe the bridge between our clients and our technology, overseeing client engagements, driving the development and integration of our API’sProduct,



and ensuring seamless clientimplementations. If you thrive in a fast-paced workplace and have a passion for customer-centric solutions in the travel industry, we want to hear from you!

Success in this Role - Deliversproject milestones and client deliverables on time through effective planning, prioritization, and risk management across complex implementations.

- Conducts strong discovery to deliver accurate, complete requirements
- Demonstrates strong, clear communication across clients and internal teams to ensure alignment What You’ll Do Essential Functions:
- Lead Client Integrations: Take ownership of new client onboarding, from initial research and requirements gathering to successful implementation.
- Be the Client Advocate: Serve as the primary voice of our clients for Airline and Rail Integration projects, translating their needs into actionable plans.
- Drive Technical Solutions: Collaborate with stakeholders to define businessrequirements, anddevelop detailed interface specifications for API and client integrations.
- Shape Product Development: Activelyparticipatein sprint planning and backlog grooming, helping to elaborate and prioritize product features.
- Ensure Quality: Define clear acceptance criteria for user stories and ensure team understanding, contributing to high-quality deliverables.Create thorough test cases and capture results totighten defect discovery ahead of go-live.
- Provide Expert

📌 Senior Business Integration Manager (Operations) (Markham)
🏢 Accommodations Plus International
📍 Markham