Drive innovation and support growth as a Senior Business Specialist at OSL Retail Services. This role emphasizes post-sales technical support and requires about 50% travel across Canada. In this position, you will report to the Service Operations Manager and focus on delivering technical training and support for our products after they are sold.
You will also assist with pre-sales inquiries and serve as a technical resource for both partners and customers, participating in trade shows and training sessions regularly. Key Responsibilities:
- Provide post-sales support for product and technology issues
- Actively train partners on solutions in collaboration with training teams
- Collect and deliver feedback on market and customer needs
- Prepare technical resources for proposals and submissions
- Offer technical training and support to various teams Requirements:
- Post-secondary education in IT or Computer Science preferred
- 3-5 years of experience in technical training or support
- Solid understanding of IT products and solutions
- Excellent communication and time management skills
- Proficiency in Microsoft Office applications Utilize your technical skills and customer focus to excel in this Senior Business Specialist role at OSL!
📌 Senior Business Specialist at OSL Retail Services (Mississauga)
🏢 OSL Retail Services
📍 Mississauga
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