Hiring: Senior Business & Change Management Analyst

Location: Alberta, Canada – Primarily Onsite

Contract: 12 Months

Work Arrangement: Onsite with occasional remote work

Residency: Must reside in Alberta for the duration of the contract

We are looking for a Senior Business & Change Management Analyst to support business analysis, organizational change management, process improvement, business intelligence, and application support initiatives.

The role will be approximately 60% Business Analysis / 40% Change Management, depending on project requirements.

Key Responsibilities:

Business Analysis & Project Delivery

- Lead and support projects from initiation through implementation and post-deployment stabilization.
- Conduct stakeholder interviews, discovery sessions, workshops, and business needs assessments.
- Elicit, analyze, document, and validate business, functional, and technical requirements.
- Develop business cases, process maps, user stories, use cases, and project documentation.
- Analyze current-state processes and recommend improvements.
- Support application development, enhancement, testing, implementation, and maintenance.
- Facilitate UAT, business readiness assessments, and implementation activities.
- Support project planning, governance, status reporting, risk management, and delivery.

Change Management

- Develop and execute organizational change management strategies and plans.
- Conduct stakeholder analysis, change impact assessments, and organizational readiness assessments.
- Develop communication, engagement, resistance management, coaching, and training plans.
- Partner with business leaders and project teams to drive adoption and successful implementation.
- Support leadership in managing resistance and reinforcing desired behaviors.
- Monitor adoption, utilization, and proficiency.
- Facilitate workshops, presentations, training, and change-related sessions.




- Develop sponsor engagement roadmaps and stakeholder communication strategies.

Operational Support & Continuous Improvement

- Analyze business performance measures and identify opportunities for process improvement.
- Support operational and business planning initiatives.
- Develop recommendations and implementation approaches for senior leadership.
- Translate complex business needs into practical technology and process solutions.
- Support business intelligence, reporting, and performance measurement initiatives.

Mandatory Qualifications & Experience:

- University degree in Business Administration, Commerce, Public Administration, Organizational Development, Change Management, Information Systems, or related discipline.
- 4+ years of progressively responsible experience in Business Analysis, Change Management, Project Delivery, Process Improvement, or related areas.
- Certified Business Analyst (IIBA) or equivalent certification.
- Certified Change Management Professional such as Prosci, ACMP, CMI, APMG, or equivalent.
- Approximately 5 years of experience with:
- Complex initiative planning and integrated plans
- Technology, process, and organizational change initiatives
- Project management and project documentation
- Stakeholder engagement and collaboration
- Agile, Waterfall, Hybrid, or similar methodologies
- Cross-functional requirements analysis and solution development
- Senior leadership engagement
- Project governance and oversight

Preferred Experience:

- PMP or equivalent certification.
- Change Management experience on large, complex software implementations.
- Business process mapping, re-engineering, Value Stream Mapping, and continuous improvement.
- UAT, business readiness, implementation planning, and application support.
- Business intelligence, reporting, and performance measurement.
- Clinical application/data integration experience.
- Public sector or highly regulated setting experience.
- Prosci ADKAR, ACMP, Kotter, or equivalent methodology.
- Experience presenting recommendations to senior leadership

📌 Senior Change Management Analyst (Edmonton)
🏢 Enterprise Solutions
📍 Edmonton