Elevate your customer service career with TD Bank as a Personal Banking Associate in Richmond, British Columbia. Engage with customers to offer tailored financial solutions and strengthen their confidence with digital banking.
This role focuses on building long-lasting relationships with customers, guiding them to the right team members for their banking needs. You'll engage in daily service transactions, offer digital education, and resolve customer queries effectively. Additionally, this position emphasizes contributing to branch operations and enhancing customer experiences.
Key Responsibilities:
• Engage customers with daily advice and service transactions
• Guide customers to appropriate contacts for solutions




• Educate customers on digital banking tools
• Support staff with cash and non-cash transactions
• Recommend improvements for branch operations
Requirements:
• High School diploma and/or 1+ years experience
• Investment Funds Canada (IFC) certification within 90 days
• Proficiency in MS Office and branch software
• Robust communication skills with customer interaction
• Mandarin or Cantonese is an asset.
Help customers navigate their financial journey while thriving in this impactful role at TD Canada Trust.
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📌 Personal Banking Associate in Richmond
🏢 The Toronto-Dominion Bank (Canada)
📍 Richmond