Lead high-level client relationships at WTW as a Senior Director in Client Service. Focus on driving revenue growth, client satisfaction, and strategic advisory in a hybrid working environment. In this senior role, you will manage complex engagements and ensure the profitability of WTW’s largest accounts.

You will collaborate with teams to design project plans that deliver on client objectives and engage in new business development efforts. Strong negotiation skills will be critical as you navigate client and vendor interactions, fostering significant relationships. Key Responsibilities:

- Serve as a trusted advisor to high-profile clients
- Lead client teams and manage project deliverables
- Ensure superior client service and proactive advising




- Engage global WTW specialists to address client needs
- Drive revenue growth by anticipating client demands Requirements:
- Minimum 10 years in managing large group perks
- Proven track record in strategic client relationship management
- Executive presence with polished communication skills
- Strong knowledge of Canadian insurers and vendors
- Life and Health license required within 180 days Leverage your expertise in consulting and client management to elevate WTW’s service quality and client engagement.

📌 Senior Director, Client Service at WTW (Toronto)
🏢 Willis Towers Watson
📍 Toronto