Become part of the Northbridge Financial team as a Claims Service Representative, ensuring exceptional customer experiences every day in a hybrid work environment. Handle inquiries, set up claims, and support office operations to maintain efficient workflows.
This role requires a proactive, detail-oriented individual to manage customer communications and assist Claims Adjusters with various tasks. With a minimum of two years front-line customer service experience, you will troubleshoot issues and navigate multiple systems effectively. Your contributions are key to maintaining a high-performing, collaborative team that values operational excellence.
Key Responsibilities:
• Manage incoming customer calls and inquiries
• Set up and maintain accurate claims information
• Support Claims Adjusters with technical tasks
• Process transactions and manage correspondence
• Ensure productive office operations and workflows
Requirements:
• Minimum 2 years in customer service or call center
• Post-secondary education required
• Experience with MS Office Suite
• Working towards CIP designation preferred
• Ability to effectively manage a busy schedule
Utilize your customer service skills and passion for helping others with Northbridge Financial, making a meaningful impact every day.
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