Elevate your career with RONA as a Lead Coordinator in Martin Grove, Ontario. This full time, on-site role focuses on team leadership, customer satisfaction, and operational efficiency.
In this pivotal position, you will manage a multidisciplinary team and oversee daily operations from Monday to Friday. Your role involves developing procedures to enhance team performance and ensuring Pro customers receive top-tier service. You will be an integral part of recruitment efforts, onboarding new hires, and providing them with comprehensive training.
Key Responsibilities:
• Coach and support the team for daily operations
• Manage Pro customer orders ensuring satisfaction
• Develop tools to enhance team efficiency
• Coordinate recruitment and onboarding processes
• Collaborate with sales and operations departments
Requirements:
• Experience in team management and leadership
• Background in construction or similar sector
• Strong customer service and communication skills
• Proficient in Microsoft Excel and Teams
• Familiarity with internal office software is an asset
Your expertise in team management and customer service will greatly enhance RONA's mission.
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📌 Lead Coordinator at RONA (Toronto)
🏢 Rona
📍 Toronto