Enhance your customer service skills as an Automotive Service Assistant in Toronto. This full time role demands effective communication and expertise in automotive services to assist clients efficiently.
This position is designed for candidates with experience in the automotive industry, particularly in PH or US markets. You will manage customer interactions via calls, email, and social media while scheduling service appointments. The role also requires providing repair estimates and managing records through ShopMonkey to ensure seamless operations.
Key Responsibilities:
• Answer incoming customer calls and inquiries
• Schedule and confirm service appointments accurately
• Provide repair estimates based on company standards




• Update customer records and maintain service histories
• Track lead status and manage follow-up communications
Requirements:
• Experience in customer service or administrative roles
• Strong verbal and written English communication skills
• Familiarity with automotive repair terminology
• Ability to multitask across multiple platforms
• Previous role as Automotive Service Advisor or similar
Bring your passion for customer service and automotive knowledge to contribute to our team's success in Toronto.
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📌 Automotive Service Assistant in Toronto
🏢 WorkStaff360
📍 Toronto