13 Sep
|
Simcorp
|
Toronto
Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success.
The Senior Site Reliability
Engineer (Batch Management) roles within SCDaaS are responsible for helping clients operate and maintain SimCorp Dimension through a cloud-based offering. The services are effective and extend beyond the classical support as part of a closer relationship with our customers to help them keep their installation in the best possible condition, while at the same time delivering tangible business value for clients. Operate under established protocols with minimal supervision, assess incident priority, take appropriate action, and seek advice on complex issues
- Collaborate with global teams to resolve end-user issues effectively, escalating complex problems per support tiers, and maintain a high degree of customer service for all queries. Apply subject matter knowledge to solve business issues using defined policies
- Generate solutions and implement services aligned with SCDaaS standards, communicate effectively, keep knowledge base updated, and work with customers on standard tasks and issues. Minimum 3–5 years of related technical work experience
- IT-based education (Bachelor or higher)
- Job scheduling and management using enterprise schedulers (e.g., Control-M, JAMS Scheduler, AWS Batch, Oracle SaaS Batch Scheduler, Active Batch); and public cloud platforms (e.g., Broad technical acumen including virtualization, middleware applications, interfaces, operating systems, networking,
and databases;
experience managing mission-critical applications and HA environments. extensive use of Service Desk tools (RemedyForce, ServiceNow, JIRA); problem analysis and resolution of systemic errors;
Experience with SimCorp Dimension or other large financial services software
- North America EST shift; hybrid work arrangement (2 days/week in office).
PERKS Attractive salary, bonus scheme, and pension are essential for any work agreement. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid workplace model. Simcorp follows a global hybrid policy, asking employees to work from the office two days each week while allowing remote work on other days.
There is never just only one route - we practice a personalized approach to professional development to support the direction you want to take. For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.
SimCorp is an equal opportunity employer and welcome applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. Li-Hybrid SimCorp is a provider of industry-leading integrated investment management solutions for the global buy side.
As of 2024, SimCorp includes Axioma, the leading provider of risk and management and portfolio optimization solutions for the global buy side.
📌 Senior Site Reliability Engineer - Batch Management (Toronto)
🏢 Simcorp
📍 Toronto