The Senior Systems Analyst analyzes technology systems and related processes to identify and design improvements. Coordinates with engineering/systems team to develop the most cost-effective solution on complex, high-impact efforts.
- Translates business requirements to functional and technical requirements
- Defines minimum feature set, acceptance criteria, user acceptance tests
- Engages in design and impact assessments
- Contributes to planning and implementation for new applications and systems
- Performs configuration of application components
- Monitors system performance and recommends enhancements for underperforming areas
- Applies in depth knowledge of applications to drive resolution of cross-application troubleshooting or problem-solving across teams and systems
- Documents technical solutions to identified problems
- Engages with engineers to design/configure solutions
- Assists in testing and participates in test phases prior to UAT
- Updates technical specs based on testing, prioritized defects or post-release lessons learned
- Supports communication for application/system deployment
- Works to ensure application availability and SLAs for operational readiness
- Provides QA direction, oversight, and coordination as needed
- Provides Project Management assistance in ensuring roadblocks are cleared and deadlines are met
- Provides SME services to other technical and business teams
- Design system interface and data extract solutions
- Provides system diagrams as required for current, interim, future state
Qualifications:
- Bachelor's degree in computer science/engineering or equivalent
- 3+ years systems analysis experience
- Experience creating technical specifications and documentation for large, complex projects
- Knowledge of various project lifecycle methodologies (waterfall, agile, etc.)
- Proven experience with application configuration
- Proven experience with system/application implementation
- Experience in Payments, Fraud Protection and/or Asset Protection industry
Must haves:
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve excellent results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously.
📌 Senior Systems Analyst (Vancouver)
🏢 Damco Solutions
📍 Vancouver
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