Lead client success as a Service Delivery Lead with Remsoft, utilizing advanced analytics and AI for transformative supply chain solutions. This role offers remote flexibility and emphasizes training, coaching, and performance tracking. In this pivotal position, you will bridge internal teams and clients, ensuring program goals are met effectively.

Your expertise in delivering robust training sessions and workshops will enhance client engagement with Xtivity's MRO Inventory Optimization solution. A solution-oriented mindset and solid communication skills are crucial to achieving impactful results. Key Responsibilities:

- Participate in client performance reviews and reporting monthly
- Deliver technical training for new power users




- Design and conduct custom client workshops and presentations
- Assist with project deliverables and process mapping
- Document client system requirements for effective communication Requirements:
- Proficiency in English; French is an asset
- 5-10 years experience in asset-intensive industries
- Strong skills in Excel, SQL, and Power BI
- Familiarity with ERP systems like SAP or Oracle
- Ability to build lasting client relationships Bring your analytical skills and training expertise to enhance client success at Remsoft.

📌 Service Delivery Lead at Remsoft (Ottawa)
🏢 Remsoft
📍 Ottawa