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Description of required skills:

Strongtechnicalproductknowledgetomaintain,troubleshootandperformpreventivemaintenanceofallautomatic,manualandrevolverdoors.Toperformtheserviceinaccordancewithnationalstandards(diagnosisandrepair).Mustbepeople-centeredandreflectenthusiastic,professional,highlyrespectableandresponsiblebehavior.Excellentwritten,verbalandfollow-upcommunicationsarerequired.

Descriptionofprofessionalqualities:

Mustbeclient-orientedandentrepreneurialinnature.He/shemustapproachthepositionasafullserviceprovider,whoseobjectiveistoensurethehighestdegreeofcustomersatisfaction.Theindividualmustpossessabroadscopeoftheroleheorsheplaysinensuringthecontinuedsuccessofthebusiness,teamandaccountsunderhisorherdirectinfluence,andbewillingtoconductserviceactivitiesinaprofessionalmannerthatreflectstheinvestmentteammember,commitment,responsibilityandownershipofthecustomerandthecompanyitself.

DescriptionofDutyTechnicianTasks: Demonstratesthecompany'svaluesandbehaviorsforthefollowingelements;engagementandcommunication,open-mindednessandcourage,professionalandrespectfulandstrengtheningteamspiritwithallteammembersandcolleagues.

Providepolite,professionalandresponsiveservicetocustomers.

Continuouslyresearchandidentifyrevenueopportunitiesrelatedtocomplementaryservicestodevelopandexpanddistrictserviceactivities,suchas;upgrades,modifications,servicecontracts,salesofpartsandnewequipment.

Ensurethatgoodqualityworkisdoneonservicerepairs,upgradesandpreventivemaintenance.

Processes,proceduresandserviceprotocolsaredetailed,completeandcompliant

Consideredtherolefromabroadperspective,ensuringthatday-to-dayoperationscontinuouslycontributetooverallperformance,customerexperience,andcompany/serviceinitiativesandgoals

Performemergencyservice,diagnosisandrepair,preventive/scheduledmaintenance,operating/maintenanceinstructionsandupgradesonautomatic,manualandrevolverdoors,bothoncompanyandcompetitorproducts.

Activelyengagedinrecommendingimprovements(upgradesandchanges)tocustomerstocorrectand/orimproveproductperformance,functionalityandsafety.Providequotesonthereplacementofportablepartsandfailuresofsecuritycheckswhenperformingscheduledmaintenance.

MaintainanappropriateinventoryandtruckinventorytosupporttheterritoryandFirstTimeFixKPIs.

Maintainthecompanyvehiclebothinappearance[insideandoutside]andrespectingthevehiclemaintenanceschedule.

Maintainacleanandneatpersonalappearanceinaccordancewiththecompany'sappearancepolicyandrepresentourbrandinaprofessionalmanner.

Labelcompletedequipmentanddoorassignmentswithapproveddecalsofthecompanylogo.

Maintainanaccurate,detailedandresponsiveresponsetoalladministrativeresponsibilities,suchas;timerecording,expensereports,servicereports,clientfileupdates,checklistcompletion,IVRrecordinganddeparture,etc.

Interfacewiththecustomer,enduserandgeneralcontractorinacourteousandprofessionalmanneratalltimes.

ParticipateinthetrainingprogramsofferedandremainAAADMcertified.

Carryoutallworkinasafemannerforthepreventionofaccidentsforthemselves,theircolleaguesandtheenduseronthesiteandthegeneralpublicandpropertyofallconcerned.





Wearandmaintainallorpartofpersonalprotectiveequipmentifnecessary.

Assistwithall/allinventoriesasindicated.

Maintainsvehicleinventoryforinstallationtoolsandsupplies.

Keepsvehiclescleanandorganizedatalltimes.

Communicateeffectivelywithcustomersregardingarrivalatthesite,check-in,serviceupdate,returntorestoreequipmentanddeparture.ThisincludesIVR,paperworkandspecialcustomerrequest.

Ensuresthatthecustomerrelationshipisconsideredapriorityandthatallquestionsandconcernsofcustomersareansweredtotheirsatisfaction. Maintain, repair, overhaul, troubleshoot, modify, build and test various types of electrical, electronic and/or

Description of required skills: Strongtechnicalproductknowledgetomaintain,troubleshootandperformpreventivemaintenanceofallautomatic,manualandrevolverdoors.Toperformtheserviceinaccordancewithnationalstandards(diagnosisandrepair).Mustbepeople-centeredandreflectenthusiastic,professional,highlyrespectableandresponsiblebehavior.Excellentwritten,verbalandfollow-upcommunicationsarerequired.

Descriptionofprofessionalqualities: Mustbeclient-orientedandentrepreneurialinnature.He/shemustapproachthepositionasafullserviceprovider,whoseobjectiveistoensurethehighestdegreeofcustomersatisfaction.Theindividualmustpossessabroadscopeoftheroleheorsheplaysinensuringthecontinuedsuccessofthebusiness,teamandaccountsunderhisorherdirectinfluence,andbewillingtoconductserviceactivitiesinaprofessionalmannerthatreflectstheinvestmentteammember,commitment,responsibilityandownershipofthecustomerandthecompanyitself.

DescriptionofDutyTechnicianTasks: Demonstratesthecompany'svaluesandbehaviorsforthefollowingelements;engagementandcommunication,open-mindednessandcourage,professionalandrespectfulandstrengtheningteamspiritwithallteammembersandcolleagues.

Providepolite,professionalandresponsiveservicetocustomers.

Continuouslyresearchandidentifyrevenueopportunitiesrelatedtocomplementaryservicestodevelopandexpanddistrictserviceactivities,suchas;upgrades,modifications,servicecontracts,salesofpartsandnewequipment.

Ensurethatgoodqualityworkisdoneonservicerepairs,upgradesandpreventivemaintenance.

Processes,proceduresandserviceprotocolsaredetailed,completeandcompliant

Consideredtherolefromabroadperspective,ensuringthatday-to-dayoperationscontinuouslycontributetooverallperformance,customerexperience,andcompany/serviceinitiativesandgoals

Performemergencyservice,diagnosisandrepair,preventive/scheduledmaintenance,operating/maintenanceinstructionsandupgradesonautomatic,manualandrevolverdoors,bothoncompanyandcompetitorproducts.

Activelyengagedinrecommendingimprovements(upgradesandchanges)tocustomerstocorrectand/orimproveproductperformance,functionalityandsafety.Providequotesonthereplacementofportablepartsandfailuresofsecuritycheckswhenperformingscheduledmaintenance.





MaintainanappropriateinventoryandtruckinventorytosupporttheterritoryandFirstTimeFixKPIs.

Maintainthecompanyvehiclebothinappearance[insideandoutside]andrespectingthevehiclemaintenanceschedule.

Maintainacleanandneatpersonalappearanceinaccordancewiththecompany'sappearancepolicyandrepresentourbrandinaprofessionalmanner.

Labelcompletedequipmentanddoorassignmentswithapproveddecalsofthecompanylogo.

Maintainanaccurate,detailedandresponsiveresponsetoalladministrativeresponsibilities,suchas;timerecording,expensereports,servicereports,clientfileupdates,checklistcompletion,IVRrecordinganddeparture,etc.

Interfacewiththecustomer,enduserandgeneralcontractorinacourteousandprofessionalmanneratalltimes.

ParticipateinthetrainingprogramsofferedandremainAAADMcertified.

Carryoutallworkinasafemannerforthepreventionofaccidentsforthemselves,theircolleaguesandtheenduseronthesiteandthegeneralpublicandpropertyofallconcerned.

Wearandmaintainallorpartofpersonalprotectiveequipmentifnecessary.

Assistwithall/allinventoriesasindicated.

Maintainsvehicleinventoryforinstallationtoolsandsupplies.

Keepsvehiclescleanandorganizedatalltimes.

Communicateeffectivelywithcustomersregardingarrivalatthesite,check-in,serviceupdate,returntorestoreequipmentanddeparture.ThisincludesIVR,paperworkandspecialcustomerrequest.

Ensuresthatthecustomerrelationshipisconsideredapriorityandthatallquestionsandconcernsofcustomersareansweredtotheirsatisfaction. Maintain, repair, overhaul, troubleshoot, modify, build and test various types of electrical, electronic and/or

Description of knowledge, skills and abilities: Strongelectromechanicalability. CCQ310GlazedMechanicBoard Haveavalidcard, Ifnot,onewillbeprovidedifyoumeetthecriteriaofCCQ310 PreferredAAADMcertification. AbilitytoworkcooperativelyandcommunicatebothinwritingandorallyinEnglish. Abilitytoliftupto100pounds. Physicalabilitytoliftandleancontinuously,climbladders,workonyourkneesforlongperiodsoftimeandbeproficientinusingpowertools. Understandandworkwithbasicelectricalcircuitsandrelaylogic. Responsible,adaptable,timelyandreliable. Abletoworkeffectivelyandefficientlywithlittleornosupervision. Respectalllocaltrafficlawsandmaintainagooddrivingrecord.

SalaryandbenefitsaccordingtoCCQ310 Wesupply,Truck,Cell,Uniformsandmore

We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s key to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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📌 Service Technician (Winnipeg)
🏢 ASSA ABLOY Global Solutions
📍 Winnipeg