What you'll do:As the Senior Communications Manager for the Customer Digital Solutions & Product - Strategy & Chief of Staff team, you will be the primary architect of our internal and external narrative. You will lead the orchestration of high‐stakes communications—from CEO Board updates to Executive Leadership Team briefings—ensuring our strategic vision is articulated with clarity and impact.Lead Executive Communications: Orchestrate internal updates for an executive audience, including the CEO, Board of Directors and Executive Leadership Team across a diverse range of programs and strategic initiatives.Narrative Orchestration: Communicate strategic objectives and priorities through expert storytelling, ensuring a consistent and compelling voice across all audiences and platforms.Strategic Translation: Translate complex technical roadmaps and strategic frameworks into easy‐to‐understand narratives for non‐technical stakeholders.Drive Team Rhythm: Own the team‐wide communications calendar and operating rhythm, including leadership meetings, team updates, and defining the "who, what, when, and how" of our internal team operations and engagement.External Eminence: Partner with Corporate Communications and Public Relations/Government Relations teams to lead strategic communications supporting external events, market eminence initiatives, thought leadership, award nominations, executive briefs, and public relations efforts.Influence & Change Management: Tailor communications to diverse leadership roles to build consensus, drive organizational change, and support strategic decision‐making.Communications Effectiveness: Define and track key metrics—including engagement rates, quality, and share of voice—to continuously measure impact and refine communications approach.What you bring:Strategic Storyteller:



7+ years of experience in corporate communications or executive speechwriting, with a proven ability to influence senior‐level stakeholders.Complexity Specialist: Exceptional ability to synthesize complex strategy and technology concepts into clear, actionable, and engaging content.Operating Rhythm Expert: Demonstrated experience managing complex communication calendars and internal operating cadences for large, fast‐paced organizations.Collaboration Master: Strong interpersonal skills with the ability to build rapport across PR, Government Relations, and various business units.Brand Advocate: A passion for customer experience and a deep understanding of how to align internal culture with external brand eminence.Salary Range: $86,000-$136,000Performance Bonus or Sales Incentive Plan: 15%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.Benefits:Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and a versatile benefits plan to meet the needs of you and your family.Flexibility to work in‐office, virtually, or a combination of both, based on the role's requirements.Generous company‐matched pension and share purchase programs.Opportunity to give back to communities in which we work, live and serve.Career growth and learning & development opportunities to develop your skills.And much more ...Equal Employment Opportunity:We're committed to diversity and equitable access to employment opportunities based on ability. All qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities as required during the recruitment process.#J-18808-Ljbffr

📌 Senior Communications Manager - $86,000 - $136,000 A Year (Toronto)
🏢 Customer Digital Solutions & Product - Strategy & Chief of Staff
📍 Toronto