Transform customer service at Brandt as a Service Manager. Oversee workflow, build relationships, and ensure quality service execution in this full-time role based in Mount Pearl, NL. As a Service Manager, you will lead service operations, build strong internal and external relationships, and manage team performance.
Your focus will be on maintaining high standards of service execution and compliance with safety measures while supporting customers effectively. You'll also oversee financial documentation, service quotes, and budget management to drive department success. Key Responsibilities:
- Manage service workflow and scheduling for timely completion
- Build strong relationships with customers and internal teams
- Ensure quality service execution and compliance with standards
- Prepare quotes and oversee job orders for timely billing
- Lead service personnel and monitor performance metrics Requirements:
- 5-7 years in service management experience
- Knowledge of heavy equipment dealership operations
- Robust customer service and communication skills
- Ability to lead teams effectively
- Journeyperson Heavy Equipment Technician Certification is an asset Your leadership will enhance service efficiency and customer satisfaction at Brandt in Mount Pearl.
📌 Service Manager at Brandt (Mount Pearl)
🏢 Brandt
📍 Mount Pearl
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