Excel in managing Partner Services and projects as a Manager within a results-driven organization. Emphasize strategic alignment and quality service delivery to all partners and stakeholders. In this pivotal role, reporting to a senior Programs and Partnerships member, you will oversee the Coach and Partner Services team’s operations.

Your focus will be on both project management and enhancing service quality through effective team leadership. Utilize your management skills to ensure projects align with the organization’s mission while maintaining partner satisfaction. Collaborate with business owners to define project needs

- Manage project lifecycles, including updating timelines and budgets
- Hold meetings to monitor project progress and adjust plans
- Enhance operational processes for delivering quality services
- Manage staff resources for CPS initiatives and support requests Proven project management experience
- Bilingual proficiency in English and French
- Familiarity with customer service software
- Drive success in partner engagements through effective project leadership and dedicated service coordination.

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📌 Service Partner Project Coordinator (Ottawa)
🏢 Coaching Association Canada / Association canadienne des entraîneurs
📍 Ottawa