Elevate your career as a Service Supervisor at Aspen, where you will manage customer relations and ensure high-quality service delivery in a dynamic setting. This role integrates organizing shop work, warranty administration, and customer support. Aspen is looking for an experienced Service Supervisor to lead services for current and existing clients in heavy haul design and manufacturing. The role emphasizes strong customer orientation, organizational skills, and adherence to safety regulations.
Your responsibilities will include managing workflows, scheduling repairs, and addressing customer inquiries effectively. Key Responsibilities:
- Serve as the primary contact for customer inquiries
- Schedule repairs and preventative maintenance appointments
- Administrate warranty claims processes efficiently
- Communicate with technicians regarding service details
- Maintain organized records for service transactions Requirements:
- 6-8 years in heavy fabrication service
- Experience with ERP systems; Visual Manufacturing preferred
- Strong problem-solving skills and decision-making capabilities
- Excellent verbal and written communication skills
- Ability to supervise multi-disciplinary service teams Take charge of customer service and shop operations at Aspen and drive success.
📌 Service Supervisor at Aspen (Leduc)
🏢 Aspen Custom Trailers
📍 Leduc
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