Overview

Join our OB/GYN healthcare team as a Medical Office Assistant, where your energetic and detail-oriented approach will help ensure a smooth and effective patient experience. In this vital role, you will serve as the first point of contact for patients and visitors, manage administrative tasks with precision, and support clinical staff to deliver exceptional care. Your enthusiasm and organizational skills will contribute to a welcoming environment that promotes health and well-being for our patients.

Duties
Greet patients and visitors warmly, creating a positive first impression of the practice
Manage multi-line phone systems to schedule appointments, answer inquiries, and coordinate patient flow
Maintain accurate electronic medical records using Epic and Oscar
Assist with check-in and check-out procedures, verifying patient information and updating records as needed
Handle administrative tasks such as filing, data entry,



and managing office correspondence
Ensure the front desk operates smoothly by managing appointment schedules and coordinating with clinical staff

Requirements
Proven experience in medical office settings, including front desk responsibilities
Robust knowledge of medical terminology to accurately communicate with healthcare professionals and patients
Familiarity with electronic medical records (EMRs) such as Epic or similar platforms
Excellent communication skills, especially when managing multi-line phone systems and patient interactions
Demonstrated ability to handle administrative tasks efficiently in a fast-paced workplace
Certificate or Diploma in Office Administration

Pay: $20.00-$25.00 per hour

Work Location: In person

📌 Medical Office Assistant Whitby
🏢 Women's Clinic
📍 Whitby