Take your career to recent heights with ITM Mining Solutions as a Mining Product Support Expert in Fort McMurray, specializing in mechanical troubleshooting and customer engagement. Enjoy a balanced 14 on/14 off schedule while traveling to various sites.

Your role will capitalize on over five years of experience in technical or field-service settings. You'll partner with mining customers to optimize crawler undercarriage performance through effective problem-solving and analytics. Whether you hold a technical diploma or relevant industry experience, your skills will contribute significantly to ITM’s operations. Key Responsibilities:
Resolve mechanical issues in undercarriage systems
Create comprehensive technical reports for mining customers




Engage with clients and engineering teams collaboratively
Employ diagnostic tools for immediate troubleshooting
Navigate remote sites and comply with safety standards

Requirements:
At least five years in product-support or technical roles
Experience within mining or heavy machinery preferred
Excellent troubleshooting and analytical skills essential
Technical diploma or equivalent industry experience
Must possess a valid driver’s license with a clean record

Join ITM Mining Solutions to deliver superior customer support and technical expertise in the mining industry.

📌 Mining Product Support Expert Fort Mcmurray Edmonton
🏢 The Carlstar Group
📍 Edmonton