Step into a rewarding role as a Customer Care Specialist at Lineage. Focus on account verification, generating meaningful reports, and fostering customer relationships. At Lineage, as a Customer Care Specialist, you will play a vital role in ensuring customer satisfaction through accurate invoicing and timely assistance.
This position involves coordinating with the warehouse and Operations teams to manage inventory discrepancies and client requests. Your multitasking capabilities will enhance customer service and maintain organized records. Key Responsibilities:
Verify inbound receipts for accuracy
Develop lasting customer relationships professionally
Create customer reports as requested
Organize and file documentation systematically
Expedite special requests with Operations team
Requirements:
High School diploma or GED depending on the facility
Excellent written and verbal communication skills
Solid organizational skills with multitasking ability
Proficient computer skills including Microsoft Office
Capability to lift at least 20 lbs as needed
Make a significant impact on customer relationships and satisfaction at Lineage.