Join NHS Greater Glasgow and Clyde as a Clerical Officer, providing pivotal clerical and health records support in a up-to-date healthcare setting. You will be based at Queen Elizabeth University Hospital, delivering comprehensive administrative support that ensures smooth patient service delivery. This role encompasses managing health records, maintaining confidentiality, and operating the TrakCare Patient Management System, creating a key impact on patient experiences.
Your contribution is vital to supporting the healthcare team and the community served by NHSGGC. Key Responsibilities:
Deliver administrative support to facilitate patient services
Manage electronic and paper-based patient records
Operate the TrakCare Patient Management System effectively
Assist in booking outpatient clinic appointments
Provide reception services and process health record access requests
Requirements:
National 4 or Level 1 qualification in English and subjects
Desirable prior experience in clerical or reception roles
Proficient in computer skills and data management
Robust communication and organizational abilities
Ability to manage workload under pressure
Support NHS services with your clerical skills and patient-centered approach.